What if I am bringing back an animal I adopted from MVHS?

Although we will always take an animal back, we ask that you first consult with our Shelter Manager before returning an animal. MVHS has several resources to help you through any adjustment period. If a veterinarian has found the animal to have a medical problem within 14 days of adoption, MVHS will issue you a credit. You must bring all of your original paperwork to receive a credit. MVHS does not issue cash refunds for its animals. If you have had the animal for more than 14 days, or if you are bringing it back for anything other than a medical reason, it is up to the discretion of MVHS staff whether or not to issue a credit. Since we are not affiliated with any other humane society, we cannot issue credits or refunds for animals adopted elsewhere.